6ixth Privacy Policy – Personal Data Protection for Malaysian Players

Section 1 – Introduction & Scope of This Policy

6ixth ("we", "our platform" or "6ixth") is committed to protecting the privacy and security of personal information belonging to all players and users of our platform. This Privacy Policy explains our practices regarding the collection, use, storage, protection and disclosure of personal data in the context of the online casino services we offer to Malaysian players.

This policy applies to all individuals who:

• Visiting and browsing the website 6ixth without registering.
• Register a new account as a member 6ixth.
• Using any services, games or features available on the platform 6ixth.
• Interact with our customer support team through any communication channel.
• Participating in any promotion, contest, or VIP programme organised by 6ixth.

By using the 6ixth, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document carefully and to contact us should any part be unclear or raise questions.

Section 2 – Types of Personal Data We Collect

6ixth collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

Section 3 – How We Collect Your Personal Data

6ixth collects personal data through several key channels:

• Account Registration: When you complete the registration form and create a new account, you provide your identity and contact details directly to us.
• Platform Usage: Every interaction on the platform – including games played, bets placed, and session duration – is automatically generated and recorded for account management and compliance purposes.
• Financial Transactions: Information relating to deposits and withdrawals is collected when you carry out transactions through the local payment methods supported by 6ixth.
• Identity Verification (KYC): When requested, you may be required to submit verification documents such as your MyKad or passport for anti-money laundering compliance purposes.
• Communication with Our Team: Any interaction via Live Chat, email, or other communication channels with our support team 6ixth recorded for service quality and training purposes.
• Tracking Technologies: Cookies, web pixels, and similar technologies are used to collect technical and analytical data as you browse the 6ixth.

Section 4 – How We Use Your Personal Data

6ixth uses the personal data collected for the following legitimate purposes:

• Account Management: Create, manage, and maintain your account as a member 6ixth, including identity verification and password management.
• Service Delivery: Grants you access to all games and features on the platform, including Live Blackjack, Lucky Neko, Ninja vs Samurai, All Star Fishing, Prosperity Lion, Three Card Poker and Ultimate Holdem.
• Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (RM) via supported local payment methods.
• Legal Compliance: To meet Malaysia's legal compliance requirements, including PDPA 2010, Anti-Money Laundering (AML) obligations, and other statutory reporting requirements.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, or platform abuse that could compromise the safety of other players.
• Customer Support: Providing technical assistance, resolving complaints and responding to your enquiries effectively.
• Responsible Gaming: Monitors gameplay patterns to identify players who may need responsible gaming support and offers appropriate self-control tools.
• Platform Improvements: Analysing usage patterns in aggregate (not at an individual level) to improve the user experience, introduce relevant new games, and enhance platform security 6ixth.
• Service Communications: Sending important notifications relating to your account, security updates, policy changes and promotional information you have agreed to receive.

Section 5 – Sharing Data with Third Parties

6ixth does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your personal data is shared only in the following limited and legitimate circumstances:

• Payment Service Providers: Required transaction information is shared with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) solely for the purpose of processing your deposits and withdrawals in RM.
• Game Service Providers: Data required to operate the games (such as betting history) is shared with the game providers that supply casino software to 6ixth. All of these providers are bound by strict confidentiality agreements.
• Legal Authorities: 6ixth will disclose personal data when required by Malaysian law, a valid court order or a request from a relevant law enforcement agency.
• Technical Service Providers: IT service providers, server hosting companies, and cybersecurity firms that assist us in operating the platform may have limited access to data for technical purposes only – and they are bound by comprehensive data protection agreements.
• Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred to the new entity. You will be notified in advance should any such change affect the way your data is handled.

Section 6 – Data Security Measures at 6ixth

6ixth invests seriously in security infrastructure to ensure your personal data remains protected at all times. The following are the key security layers we employ:

• 256-bit SSL/TLS Encryption: All communications between your browser or app and our servers 6ixth encrypted using the strongest available SSL/TLS 256-bit protocol — the same standard used by Malaysia's leading banks.
• Encrypted Data Storage: Sensitive data stored in our databases is encrypted using high-grade encryption technology, rendering it unreadable even in the unlikely event of a security breach.
• Strict Access Controls: Access to players' personal data within the system 6ixth restricted to staff who genuinely require access to carry out their duties, in accordance with the principle of "least privilege access".
• Two-Factor Authentication (2FA): Internal administration system 6ixth is protected by two-factor authentication to prevent unauthorised access to the player database.
• 24/7 Security Monitoring: Our cybersecurity team continuously monitors our systems to detect any suspicious activity or intrusion attempts and responds promptly.
• Regular Security Testing: Security audits and penetration testing are conducted periodically by independent third parties to identify and address any system vulnerabilities before they can be exploited.

While we take every reasonable step to protect your data, no system is 100% immune to threats. In the event of a data security breach that affects your personal information, 6ixth will notify you within the timeframe required by applicable Malaysian law.

Section 7 – Cookies, Web Pixels & Tracking Technologies

Platform 6ixth uses cookies and similar tracking technologies to enhance the user experience and gather analytics that help us improve our services. The types of cookies we use:

• Essential Cookies: Required for core platform functionality such as login sessions and security. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collecting information about how you use the platform – pages visited, time spent, and errors encountered – to help us improve overall platform performance.
• Functional Cookies: Saving your preferences such as display language, interface settings and login information to make repeated use of the platform more convenient 6ixth.
• Analytics Cookies: Used to understand aggregate usage patterns for the purpose of improving our products and user experience.

You can manage cookie settings through your web browser preferences. Disabling certain cookies may affect some functions of the 6ixth. Please refer to your browser's documentation for guidance on managing cookies.

Section 8 – Data Retention Period

6ixth retains your personal data only for as long as necessary for the stated purpose or as required by Malaysian law. Our general data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account is active and for any additional period required by law following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction, in line with Malaysian financial compliance and tax legislation requirements.
• Identity Verification Records (KYC): Retained for the duration of active membership plus 5 years after account closure for AML compliance purposes.
• Support Communication Records: Retained for 2 years for service quality purposes and to facilitate the resolution of any disputes that may arise at a later stage.
• Cookie & Analytics Data: Retention periods vary by cookie type – from the current session (session cookies) to a maximum of 2 years (persistent cookies).

When your personal data is no longer needed, 6ixth will securely delete it or render it unidentifiable (anonymised) using industry-recognised methods.

Section 9 – Your Rights Over Your Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and the internal policies of 6ixth, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact our support team 6ixth via email at [email protected] or through Live Chat on the platform. We will process your request within 24 working hours and resolve it within the timeframe required by Malaysian law.

Section 10 – Protection of Children's Data

Platform 6ixth is an adult entertainment service restricted to individuals aged 21 and above. We do not knowingly collect any personal data from individuals under the age of 21.

Should we discover that we have collected personal data from an individual under the age of 21, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their underage child has registered on the 6ixth are welcome to contact us immediately at [email protected] so that appropriate action can be taken without delay.

We strongly advise all parents and guardians to ensure their devices have appropriate parental controls enabled and to monitor their children's online activity to prevent minors from accessing gambling platforms.

Section 11 – Cross-Border Data Transfers

In operating the platform 6ixth, certain personal data may need to be transferred to servers located outside Malaysia for technical purposes such as cloud storage, content delivery or international technical support.

When data is transferred outside of Malaysia, 6ixth ensure that:

• All cross-border data transfers comply with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA 2010).
• Data is only transferred to countries or entities that offer a level of data protection comparable to that of Malaysia.
• A comprehensive, legally binding data transfer agreement exists between 6ixth and data recipients outside of Malaysia.
• Appropriate technical security measures are applied throughout the transfer process to ensure that data remains protected.

Section 12 – Amendments to This Privacy Policy

6ixth reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, operational requirements or improvements to our privacy practices. When significant changes are made:

• The "Updated" date at the top of this document will be revised to reflect the latest changes.
• We will endeavour to notify you of significant changes via your registered email or through in-platform notifications 6ixth.
• For minor changes that are technical or clarificatory in nature, we may not send a separate notification — the updated Privacy Policy will be made available within the platform.

We encourage you to review this Privacy Policy page periodically. Your continued use of the 6ixth after the changes take effect will be considered your acceptance of the updated version of the Privacy Policy.

Section 13 – Contact Us Regarding Privacy

If you have any questions, concerns or wish to exercise any of your privacy rights regarding personal data held by 6ixth, please contact us through the following channels:

• Privacy Email: [email protected] – include "Privacy Enquiry" in the subject line for faster processing.
• Live Chat: Available 24/7 within the platform 6ixth for immediate enquiries.
• Target Response Time: We are committed to acknowledging all privacy requests within 24 hours and resolving them within 30 working days, or within the timeframe stipulated by Malaysia's PDPA 2010.

For more general enquiries about how to use the platform, you may also refer to the Frequently Asked Questions (FAQ) ours, which contains a wide range of helpful answers for players 6ixth. For information on your responsible gaming rights, please visit the Responsible Gaming ours.